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Please contact us Toll Free @ 1-888-349-4950 if
you have any questions regarding any of our products or need to
verify shipping information. Please leave us a message if we are
unavailable.
You can also e-mail us at info@cascadeartworks.com
Thank you for your business.
Todd and Lynn Zurik
Owners
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- What about
Returns? We offer a Money Back Guarantee on all items
we sell. If for any reason you are dissatisfied with one of our
products, you may return it in its original condition for a full
credit. We will issue a credit to your card for the price of the
item including postage, one way. All you have to pay is return
postage. Just mail the product back to us as originally
packaged, to the above address, and we will issue your credit upon
receiving the item.
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- What if my item was
damaged in shipping? As yet, we have not had this
happen, but should it occur, please contact us immediately. We
send most items by way of US Mail insured, so please be sure to
keep the original packaging and damaged product, as they will
need to be presented at the Post Office for filing a claim. In
the meantime, we will gladly send a replacement item to you at no
additional charge. Some companies make you wait until the
shipper pays the claim, which can take many weeks. Cascade
Artworks does not operate that way. We believe in treating the
customer as we would want to be treated ourselves
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